Privacy Policy

1. Who we are

eSystemAI provides business process optimization and AI implementation services. To contact us, email contact@esystemai.com or visit esystemai.com.

2. Information we collect

We collect information you provide directly to us, including your name, email address, and phone number when you request our services, sign documents electronically, or opt in to receive communications from us. We may also collect information about how you interact with our website and electronic-signature workflows.

3. SMS (text message) communications

When you provide a mobile phone number and opt in, we may send you text messages related to the services you have requested. For our SMS program:

• Purpose: We send one-time verification codes (OTP) and service-related notices to confirm your identity or keep you informed about an activity you initiated. We do not send marketing text blasts.
• Frequency: You will receive a text message only when you initiate a verification or an action we have agreed to notify you about. Messages are infrequent and sent at low volume.
• Your number is not shared: We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
• Msg&data rates: Message and data rates may apply (for example, to message a short code and to receive responses). Check with your wireless carrier for applicable charges.
• Opt out: To stop receiving our text messages, reply STOP to the message. After you opt out, you will receive no further text messages from us.

4. How we use your information

We use your information to provide and manage the services you request, verify your identity when signing documents, communicate with you about your account and projects, and improve our products and services. We do not use your information in ways you have not authorized.

5. Data sharing

We do not sell your personal information. We share data only with service providers we engage to operate our business (such as email, SMS, and electronic-signature providers) and only as necessary to deliver our services to you. Where required, those providers are bound by confidentiality and security obligations.

6. Data security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration, including encryption and access controls on the systems that handle your data.

7. Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us at contact@esystemai.com. We will respond within a reasonable time.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our services after a change takes effect constitutes acceptance of the updated policy.

9. Contact us

eSystemAI · To contact us regarding privacy: contact@esystemai.com
Website: https://esystemai.com